They have a beef blend they're so proud of that they not only specified the types of meat used to a greater specificity than any joint I've ever encountered, they named the whole burger after that meat ratio. And not only that, they designed the whole burger from the ground up in a way that brings the meat to the foreground as much as possible: no cheese, no condiments with powerful or distinct tastes, just sauce and veggies.

Then they faceplanted at the finish line.

The patty has the sort of texture I don't even expect from cheap street food these days, let alone a burger with such exalted spec sheet. The meat is dense and chewy. Granted, not overly so, but still: they took some of the most premium meats available and made them DENSE. AND. CHEWY!

This doesn't happen by organically. One has to deliberately work the meat to achieve this sort of consistency, which... why the fuck yould they do that?! I'm so utterly confused.

Especially since they charge a such a hefty premium. In fact, I'm pretty sure this is the most expensive burger I've ever ordered (excluding those that come with non-optional fries).

But you know what pisses me off even more?

Not only does the meat actually have excellent taste & seasoning, the sauces are pretty great as well. And they even grilled the meat perfectly medium rare like I asked, which is not a common occurrence when having food delivered. So they're clearly competent. Which means they made a deliberate choice regarding meat texture. Inexcusable. INEXCUSABLE, I SAY!

If they didn't ruin the texture, this burger would have probably received a rating of 4.5. It would easily make my top twenty, maybe even more.

Given all these extenuating circumstances I have no choice but to grade on a curve here. What a travesty.